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Merchandise Return Policy

Reecom Electronics, Inc. offers a 10-day return policy on all products. All returns should be requested by e-mail: sales@reecominc.com  or over the phone at (770) 641-9228 for the approval from customer service representative. Returns must be in new, unused condition, complete with original packing, product manuals, and a photocopy of your sales receipt or other proof of purchase from Reecom Electronics, Inc.  All non-defective items returned for refund will be assessed a restocking fee of 25% of the sales price, and $8.00 shipping / handling cost per piece of item will be charged. Return shipping costs are non-refundable. 

Items such as External Antenna (RA-1601) and Strobe flashing light (RA-1603) are non-refundable.

We will not accept any returned merchandise without a valid sales receipt.

Cancellation Policy

If you would like to cancel an order you have placed, please call our customer service center 9 AM to 5:30 PM E.S.T at (770) 641-9228 to obtain a cancellation confirmation. Once an order has been processed for shipping and handling, orders can only be canceled with approval from a customer service representative. Orders cancelled prior to shipment are 100% refundable. Orders cancelled after shipment and/or refused upon delivery are subject to a $10.00 fee plus any applicable shipping charges.